Privacy Policy

Affordable Computer Solutions respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Company name
  • Service request details

We may also collect limited technical information such as browser type, IP address, and website analytics data.

How We Use Information

We use collected information to:

  • Provide IT support and managed services
  • Respond to inquiries and service requests
  • Schedule appointments and onsite visits
  • Send service related updates and notifications
  • Improve website performance and customer experience

Sharing of Information

Affordable Computer Solutions does not sell, rent, or share personal information with third parties for marketing purposes. Information may only be shared with trusted vendors or service providers as necessary to operate business services.

Data Security

We implement reasonable safeguards designed to protect your personal information from unauthorized access or disclosure.

Consumer Rights

You may request access to, correction of, or deletion of your personal information by contacting us through our website.

SMS Policy

SMS Terms and Conditions

By opting in to receive SMS communications from Affordable Computer Solutions, you agree to the following terms and conditions.

Consent for SMS Communication

By providing your phone number through our website, service forms, or customer communication channels, you expressly consent to receive SMS text messages from Affordable Computer Solutions. Consent is not a condition of purchase.

Types of Messages

SMS communications may include:

  • Appointment confirmations and reminders
  • Service updates and technician notifications
  • Support ticket updates
  • Project scheduling communications
  • Customer service follow ups
  • Billing or account related notifications

Message Frequency

Message frequency varies depending on customer interaction and service activity.

Message and Data Rates

Message and data rates may apply based on your mobile carrier plan.

Opt Out Instructions

You may opt out at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no additional SMS messages will be sent unless you opt back in.

Help Instructions

Reply HELP for assistance or contact us through our website:
Affordable Computer Solutions Contact Page

No Third Party Marketing

SMS consent and phone numbers are never shared with third parties or affiliates for marketing purposes.

Data Handling

Information collected through SMS communications will only be used for business related communications and handled in accordance with this Privacy Policy.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.